Buyer Provided Wrong Address
usps returned a package due to wrong address marked "return to sender - unable to forward". I contacted buyer and they had accidently provided the wrong address and gave me the correct address in a message response when I contact them about the return from usps. How do I resend package to the address they messaged me? Is there an easier way than canceling, refunding and then having them repurchase?
1 comment
comics-scifi-collectibles
Mentor1 week ago@desouto You can send the buyer a PayPal invoice for the cost to ship the item again. OR have them send you the $ using an electronic method such as Venmo etc. You are allowed to share contact information after a recent sale. This is not considered an offsite sale as the sale has already taken place.
Go to Pirateship dot com to buy the shipping label. They charge the same price as eBay.
The only other option is to refund the item price ONLY and relist so they can buy again with the correct address.