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Buyer provided incorrect address, then filed a complaint when item didn't show up...
I have a buyer who provided an incorrect address and then filed a complaint when his item never showed up. Now he wants a full refund. I have no issue refunding the money for the item, as it was returned to me in the condition that I shipped it, but I am NOT going to refund him his shipping money. I did not commit the mistake and I am not about to lose the shipping money ($15) that I spent to send something to an incorrect address. Can someone provide with help as to what I should do?
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