Buyer protections on heavy machinery

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There are a lot of sellers with new accounts, no feedback, selling excavators with no reserve auctions with shipping. They don't respond to inquiries to provide estimated shipping cost. Am I protected if I win an auction and seller bills with inflated shipping costs in order to sell machinery for what they want to get?

sdem98

1441 View listings

Posted 1 year ago·Last reply 1 year ago

6 comments

jacbarcollectibles

Mentor1 year ago

643 View listings

There is no money back guaranty for Industrial Machinery or Heavy Equipment. These categories are specifically excluded from the eBay Money Back Guaranty program. So eBay would be of no help for these purchases.

mr_lincoln

Mentor1 year ago

5042 View listings

@jacbarcollectibles wrote:
There is no money back guaranty for Industrial Machinery or Heavy Equipment. These categories are specifically excluded from the eBay Money Back Guaranty program. So eBay would be of no help for these purchases.

@jacbarcollectibles

Do you happen to have a policy reference for that?

mam98031

Mentor1 year ago

Owner / Operator19676 View listings

@mr_lincoln

Eligible payment methods, excluded items, additional exclusions

Eligible payment methods

Eligible for coverage, when paid via eBay checkout:

Credit card or debit card
PayPal or PayPal Credit
Apple Pay or Google Pay
Venmo
Spendable funds
Alipay
Wire transfer facilitated by eBay
eBay gift card or eBay voucher or eBay Bucks

Not covered:

Items paid for where any part of the payment was completed outside of eBay (such as bank transfer, cash, money orders, escrow services)

Excluded items

Real Estate, Websites, Businesses for Sale
Digital content, Intangible goods, Non-fungible tokens (NFTs) including physical items combined with or attached to NFTs
Classified Ads
Services
Sports trading card case breaks, box breaks, and pack breaks that are sold by pre-approved sellers - opens in new window or tab
Travel tickets or vouchers
Industrial equipment and heavy machinery (see eBay Business Equipment Purchase Protection)
Motor vehicles, including recreational vehicles, aircraft and boats (see eBay Vehicle Protection - opens in new window or tab)

https://www.ebay.com/help/policies/ebay-money-back-guarantee-policy/ebay-money-back-guarantee-policy?id=4210

mr_lincoln

Mentor1 year ago

5042 View listings

@mam98031

My sincere thanks for that ... one payment method stuck out which I have never heard of before:

Wire transfer facilitated by eBay

mam98031

Mentor1 year ago

Owner / Operator19676 View listings

Have you reviewed this Policy?

https://www.ebay.com/help/buying/paying-items/ebay-business-equipment-purchase-protection?id=4637

Whatâ€™s covered?

If you buy an eligible item for $1,000 or more, youâ€™re automatically covered in the following situations:

You paid for an eligible item but didnâ€™t receive it
You paid a deposit on an eligible item but didnâ€™t receive it
You paid for and received an eligible item that you canâ€™t legally own because:
- Itâ€™s stolen property
- Itâ€™s subject to an undisclosed or unknown lien
You paid for and received an eligible item thatâ€™s a different type, make, or model than what was described in the listing, provided the amount of devaluation to the item due to the misrepresentation exceeds $1,500
You paid for and received an eligible item with undisclosed damage, provided the cost of necessary repairs exceeds $1,500 and the item was advertised as being less than 20 years old. The program covers only defects and damages that prevent the equipment from functioning, not defects or damages that are cosmetic or not critical to operating the equipment

Whatâ€™s not covered?

The following situations are not covered by BEPP:

Any damage on an item thatâ€™s 20 years old or older. If the model year is not specified in the eBay listing, then the item isnâ€™t eligible for any undisclosed damage
Regular maintenance
Normal wear and tear, including but not limited to rust, dents, scratches, or cosmetic damage that doesnâ€™t impair the item
Sending a non-refundable deposit and not receiving the item or a refund, because you chose not to complete the transaction or not to pay the remaining balance
Any damage or defect that was explained to or noticed by you prior to purchase or (if the buyer picked up the item from the seller in person) that you could have noticed upon reasonable inspection
Items not listed on eBay Business in one of the capital equipment categories
Items purchased for less than $1,000
Items damaged or lost in shipping
Inspection costs, warranty fees, and other related expenses
If you changed your mind about a purchase
Any repairs or alterations made to the item after the listing end date that were not authorized by the third-party provider of eBayâ€™s Business Equipment Purchase Protection program

mr_lincoln

Mentor1 year ago

5042 View listings

Hi @sdem98

-Most likely the excavators don't exist

-If it sounds too good to be true it probably is

-eBay is not vetting these Sellers

-Not responding to questions should be a dead give away that it is a scam, I mean if they want to sell high value items you would think they would answer questions about the item

-If I were making that type of investment I would want to see the unit running and excavating before I put out any money.