Buyer problems

Question

I had a buyer basically insist on paying on PayPal ended up sending it to my email witch went into my spam folder with a Brite redâ—by it I never opened it

shipscript · Answer

@smokeeazy521_1

Most likely, the buyer is a scammer who asked for your email address. When you obliged, the buyer created a fake mockup of a "you've been paid" receipt. If you wish, you can forward that scam/spam to spoof@paypal.com

This is why eBay only allows communications through the eBay platform and requires checkout through eBay.

In reality, you have not been paid. A buyer has four days to pay. On the fifth day, go to your sold items page and cancel the sale, using the reason "buyer hasn't paid".

https://www.ebay.com/help/selling/sellers-can-cancel-order/sellers-can-cancel-order?id=4136

That will let eBay know that the buyer is a problem. eBay will reverse your final value fee and you can relist or make a second chance offer to the next highest bidder, if there was one.

https://www.ebay.com/help/listings/selling-auctions/selling/making-second-chance-offers?id=4142

lady_madonna · Answer

@smokeeazy521_1 Buyers must go through the Ebay checkout process when paying for their purchases.

wooden_flower · Answer

It is not a real PayPal email - the buyer is trying to scam you. Never give buyers your email address - they have no need for it. Wait 4 days then cancel the transaction as unpaid.