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Buyer paid for shipping but wants to pick it up instead?
I am wondering how to process the shipping so that I can get paid. The buyer paid for shipping but does not want me to ship the item and instead wants to pick it up. How do I process the transaction and get paid?
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comics-scifi-collectibles
Mentor11 months ago@weldingeng
Let the buyer know that in order to not have a ding for no tracking and have proof of delivery for eBay that these are the steps you have to take.
1. Cancel the sale as problem with buyers address
2. Refund the buyer.
3. Relist with Local Pick Up only and they buy again
4. When the buyer comes to pick up the item you enter the code in the eBay app or on the sold listing on a computer>
For proof of pickup you can:
use the eBay app to scan the QR code the buyer received through email
use the eBay app to manually enter the 6-digit code the buyer received through email
To scan the QR code:
Go to Selling on the eBay App.
Go to the Sold tab.
Select the Arrange Pickup banner.
Tap the Scan to confirm pickup button.
If the buyer doesn't have the QR code available, ask them for the 6-digit code they received through email and manually enter it in the app.