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Buyer paid for item but wants to change method of payment
The buyer paid for item and asked me (the seller) to cancel the payment because it was made from the wrong account. I am not sure how to help buyer. Should she request a refund?
Buyer still wants item, simply wants to change method of payment
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inceptions
Mentor3 years agoFrom the dropdown next to the transaction in your orders list, select Cancel order and use the reason that the buyer requested the cancellation. Then relist the item so the buyer can repurchase it.