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buyer overcharged for shipping
wrong weight was entered.....buyer charged 61. dollars when shipping was actually 18.....how does buyer get a shipping refund?
2 comments
disneyshopper
Mentor4 months agoGo to your Seller Hub > Orders > Paid & shipped
Locate the order. Click the 3 dots. Click Send refund. Select an amount, select a reason, send.
momtoabeautifuldaughter
Mentor4 months agoYou refund them the overage