So in the past, buyers could not open a not as described case for color variations for items. For instance, I sold a handbag and within my listing I named it "gold", took pictures, and listed the item. The buyer receives it and then opens a case for the item being a darker gold than the pictures show. I don't alter pics and all items are pictured in my room with as much natural light as possible. I don't indicated the millions of color variations and let the pictures do the talking. Red is red,...

Buyer opens a "not as described case" for the color being different than pictured for a handbag | Ask a Mentor

Buyer opens a "not as described case" for the color being different than pictured for a handbag | Ask a Mentor | eBay Community