Buyer not paying . .

Question

Had a buyer win a bid. Hasn't paid. I understand that this has NO negative effect on the buyer? So than, I can win something and NEVER pay with NO consequence? Thanks!

woodland_gnome · Answer

The buyer has 4 calendar days to pay. After the 5th midnight (Pacific Time) go to your list of sold items (e.g. in the Seller Hub or My eBay: Selling) and on the more actions for that transaction, click to cancel the transaction then choose the non-payment option (which doesn't display there until the 4 days has completely passed).

This clears the status of the transaction, protects you from negative feedback, and gives the buyer a strike (eBay no longer uses that word but it's more descriptive than "unpaid cancellation record") that counts toward the block of serial non-payers (strictest setting: 2 in the past 12 months) that sellers can set in their Buyer Requirements. It also can affect their buying limits.

jacbarcollectibles · Answer

Buyers have four full days (96 hours) to pay for their items. If they do not pay within the four full days then on the fifth full day you can cancel their purchase. To do this you find the item on your sold item list and from the drop down menu you select cancel purchase. Make sure to use the reason "Buyer has not paid" as this gets your final value fee refunded and the buyer receives an unpaid item strike on their account. This reason option will not show up until four full days have passed so if you do not see it then you are too early to cancel the purchase.