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Buyer not helping
I purchased some item value around $600 my item did not arrived at my address I provided, I contacted the seller who provided the tracking number, two days after the items said it was delivered, check with my broker and the items still has not arrived. Looking at the shipping details on the tracking information I saw some discrepancies which stated that the address was corrected and the label was unable to read. I contacted the seller about what I find and ask who was provided the shipping company (FedEx) and his response was eBay. I contacted eBay and open a case but the shipping said it was delivered to the correct address. I can't contact FedEx because my account didn't shipped out the items and eBay has closed the case. I need to know who is at fault because I am out of my funds and I didn't get my items. Help please 😢
eburtonlab
Mentor3 years agoContact the shipping service directly to determine if the tracking number corresponds to a delivery to your actual address.
Good (updated) instructions for dealing with false tracking can be found in this thread:
https://community.ebay.com/t5/Buying/Item-Not-Received-Tracking-Says-Delivered-FedEX-Buyer-What-Now/...
verleshaclosets
OP3 years agoThank you, I will look into this
eburtonlab
Mentor3 years agoYou are welcome -- good luck!