Locked
Discussions in this board are limited to the original poster and Community Mentors
Buyer not happy w item. Refuses to pay for return shipping.
buyer unhappy with item. I didn’t examine item as it was factory sealed item from know manufacturer. Customer claims I misrepresented item. Refused to pay return shipping. I offered to venmo him every expense incurred to ship at time of shipping, then complete refund on return of item. He demands full refund. I agreed when item arrives back to me. He seems unwilling to return item. What do I do now?
1 comment
wooden_flower
Mentor3 years agoAsk him to open a not as described return request. eBay will ask you to accept the return, then will offer to give the buyer a label that you pay for. Do not refund until you receive the return.