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Buyer Nolonger a Member_Item sold, shipped, received Nonpayment
On October 23, 2023, I received an email from site stating the member who purchased my item was no longer a member, and that my payment was not processed. Note the site system notified me the item was paid for on October 21st. the site email to me on October 23rd after 10:00a stated that I should not ship the item. Unfortunately, I’d already shipped the item early morning on October 23rd, and the buyer received the item October 24th. NYC to NJ Since the site was late in communicating this valuable information to me for an item that sold on October 21, 2023. What action should I take as a seller to receive payment for this purchase?
As per the site I am not to contact the seller. Note I am unable to contact the sell via the site. the sites late communication to me is disturbing as I feel I am our of the item, shipping cost and/or payment for the item.
Your feedback is appreciated.
19Egyptian
