Buyer needs to cancel item to correct mailing address, but...

Question

Hello!I have a buyer for one of my items. She paid for the item (cargo pants), then messaged me that the address she had was incorrect, and could I mail them to her at another address (in the same city)? She said it was too late to "request a cancellation". What can I do to make my shipping label and tracking come out okay?Thanks for any help!

wooden_flower · Answer

@tuxbird_treasures You can cancel the transaction - in your sold orders select cancel transaction, then select buyer requested. Then relist the item and let her buy it again with the correct address.