I am fairly new at selling on ebay and sold an item offering free shipping. I sold the item and sent it. It was sent back due to no forwarding address of the buyer. I have not been contacted by buyer after it was attempted to be delivered. Do I need to refund the buyer? If I refund the buyer's money am I out everything? That will make this sale a negative $17.00 sale.

buyer left no forwarding address and their item was returned to me. | Ask a Mentor

buyer left no forwarding address and their item was returned to me. | Ask a Mentor | eBay Community