I sell live daphnia (tropical fish food) on ebay. Occasionally they die in transit. Buyers are required by my terms of sale to submit a brief video of the unopened bag showing no movement within two hours of delivery. This requirement proves the buyer did not cause the death by either leaving the package outside in heat or cold for a prolonged period or open the bag and do something that caused the death. On at least two occasions I have won appeals on return cases because this was not done. I h...

Buyer Killed the Daphnia I sent Him, and then filed a return because they were dead. How do I appeal after Ebay Approved the Return | Ask a Mentor

Buyer Killed the Daphnia I sent Him, and then filed a return because they were dead. How do I appeal after Ebay Approved the Return | Ask a Mentor | eBay Community