Buyer: item did not arrive. USPS: Yes it did and we have a GPS tag

Question

A new buyer (3 feedback) purchased a 600 dollar item, which was marked delivered last Friday. The buyer says it never arrived and is demanding a refund. My post office contacted (by phone) his postmaster and they confirmed, a GPS tag was created on the buyers property at the time of delivery. Buyer says â€œnot good enough there needs to be photographic evidenceâ€, something USPS never does. He is also refusing to talk to his local post office saying this is my problem. Iâ€™ve been a seller sinc...

comics-scifi-collectibles · Accepted Answer

@eyetallion   Respond to the refund request with tracking that shows delivery and you win the case unless the total sale was $750 or more.  I would consider requiring a signature on delivery for expensive items.    Signature on delivery is required by eBay for seller protection for tracking proof of delivery on all sales that TOTAL $750 or more.   This means if the item price + shipping + sales tax is $750 or more then you would LOSE a  not recei...