Buyer interested in my listings
Hey there, recently i've had this one buyer who's been planning on buying more of my products, but they want a discount and combined shipping. How can i know for sure what items they are interested in? They said they "saved" the items, but i cannot be sure, because i have other watchers for other products. Thank you!
3 comments
mr_lincoln
Mentor1 month agoHi @sanimar-0
So the Buyer has purchased from you before?
Unless they give you the eBay item numbers or titles of what they want there is little you can do. But you can message them and let them know depending on how many items they purchase you will Combined shipping and refund the overage along with a discount, amount to be determined based on what is purcahsed.
You use the Offer feature which on a certain level makes the statement that your price is not your price. I never use Offers and set my price for BIN items or the starting Auction bid price at the lowest I will accept to cover my cost, eBay fees and most importantly my profit margin.
sanimar-0
OP1 month agoI don't think they've bought from me before. I tried to explain the same thing to them, and they're always like : "ok, i have them in my cart, look at them and give me the discount" 😂 they don't really understand how it works i guess. But thank you for taking the time to answer my question. Cheers!
mr_lincoln
Mentor1 month ago@sanimar-0
Some Buyers "think" that because they put something in their Cart it is no longer visible to other members. If they don't understand the fact that Sellers CANNOT see what is in a potential customer's cart then you may want to consider blocking them. They could be a potential problem. You can add them to your blocked list on this page: Buyer management | eBay