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Buyer installed and damaged a CPU for an appliance and wants a refund
I sold a brand new CPU module for a commercial espresso machine. The buyer installed the new cpu and their appliance fried it and they want a refund. They sent photos of how it looks after they installed it and the photos show that it was damaged and fried compared to the photos of cpu brand new. I have been waiting the 3 business days to ask eBay to step in but the option has not appeared to ask them to step in. Looking for advice.
thanks
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