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Buyer hasn't paid
I haven't received payment for an item that sold 3 days ago. I've sent the invoice twice and the buyer hasn't responded. What is the typical standard to wait before I cancel the sale and relist the item? Thanks
2 comments
Unavailable member
·2 years ago@rustyhooker
You can cancel the order after 4 or more calendar days. Read the info in the link below:
> Resolving unpaid items with buyers
You can also set up your account to handle unpaid items automatically:
> You can automate how you manage unpaid items on our Selling preferences page.
house*of*paws
Mentor2 years agoHi @rustyhooker
Sellers can cancel the order on Day 5 … choosing ‘Buyer hasn’t paid’ as the reason for the cancellation. This will put a nonpayment strike on buyer's account … and they will be unable to leave you feedback.
Each time you send an invoice, the clock resets to Day 1 … so you will have to wait five days (since you sent the last invoice) to cancel.