Buyer has somehow gotten a refund even though they did not return the item
I got a return request for an item I had shipped. The buyer did not reply to emails and did not send a picture of the (supposedly) damaged item. I accepted their return request. The buyer did NOT return the item, and eBay closed the case in my favor.
Yesterday I got an email stating that the case had been reviewed and I was now being charged for the item.
I emailed eBay support... but what else can I do here?
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