Buyer has requested a shipping delay.

Question

A buyer just purchased an item and has requested that I delay shipment for six days.  This technically makes it a late shipment, as my seller standard is to ship with tracking within one business day.   I want to accomocate their request, but in a way that isn't detrimental to my seller performance stats.   This particular scenario doesn't show up on eBay's AI-generated Q&A's in regard to selling or shipping.  Any advice on this?

lady_madonna · Accepted Answer

You are required to ship within your handling time in order to avoid a defect from Ebay.Inform the buyer that you cannot accommodate their request because of Ebay shipping requirements. They can have their mail/packages held at the post office or they can request that you cancel the transaction so that they can purchase it at a later date if it is relisted.