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Buyer has just now asked item be shipped to a different address
Am I protected by shipping to a different address than listed on shipping? Isn't this against policy? Thank you
2 comments
disneyshopper
Mentor1 year agoSellers need to send to the SHIP TO address attached to the payment. The seller will then need to file a Cancellation due to Problem with buyer's address and the buyer will be refunded. The seller now needs to relist that item, buyer then repurchase and pay, and this time, s/he needs to be sure to click the CHANGE link and make the correction for the SHIP TO address s/he wants the item shipped to.
golfingaddict
Mentor1 year agoNo, you are only protected if you ship to the details/address shown on the order payment that the buyer provides when they pay.
If you change the address, you lose protections if they claim "not received"