Buyer had wrong address
I sold an item and I just got a message from buyer stating it was returned back to me for incorrect address. Sure enough, it was back in my mailbox. The error was on the buyers end.. she gave the correct address to resend. So do I have to create a whole new label or will I be able to go back into the item and generate another ship label with the correct address ? If there is another fee for shipping I believe she should pay it. Anyone have experience with this situation ?
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