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Buyer falsely requesting a refund on a non delivered item
This seller requested a refund on an item he says wasn't delivered, but actively has that item for sale on his personal page. What should I do in this situation. Item shows delivered to mailbox when tracking is reviewed. 😑
1 comment
fashionsandbeauty4u
Mentor1 year ago@johnmayernaise
If tracking shows it was successfully delivered on time to the exact address in the Order Details, let them know they need to go on eBay and open an Item Not Received refund request.
Once they do that, you will need to enter the tracking into that request for eBay to close the case in your favor.