I have a buyer who fraudulently submitted a refund request as INAD. I have no option to deny the refund. Even if they return the item to to me, it will be irreparably damaged because they opened the sealed container (TCG booster boxes). How do I get ebay involved in this to correct the fraud?

Buyer falsely claiming INAD and requesting a refund. | Ask a Mentor

Buyer falsely claiming INAD and requesting a refund. | Ask a Mentor | eBay Community