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Buyer failed to pay.
I suspect a pair of fake buyers are trying to scam sellers. Both buyers had a score of either 2 or 3 transactions, each, and bid up the price and then refused to pay. I am now stuck with seller fees. Any suggestions?
1 comment
jacbarcollectibles
Mentor1 year agoFor the future go to your buyer requirements page and in the middle is a place to require users to provide a payment method in order to make either a bid or an offer which will be charged if they get the item.
As to the other sales. Buyers have four full days (96 hours) to pay for their items. If they do not pay within the four full days then on the fifth full day you can cancel their purchase. To do this you find the item on your sold item list and from the drop down menu you select cancel purchase. Make sure to use the reason "Buyer has not paid" as this gets your final value fee refunded and the buyer receives an unpaid item strike on their account. This reason option will not show up until four full days have passed so if you do not see it then you are too early to cancel the purchase.