Buyer error and negative feedback removal

Question

Hello! So I recently sold a soccer jersey and the buyer claimed it to be a fake/counterfeit. I read through their return message and realized that the buyer doesn't know the difference between an Adidas Authentic jersey and a Adidas Replica jersey as they compared their item(replica) to the one I sold them(authentic). I have since informed them of this and the difference between these two separate adidas products and have accepted the return/provided a label.However, the buyer already left negat...

lady_madonna · Accepted Answer

@jateyer Send a Feedback Revision request to the buyer.