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buyer does not pick up item when buying with local pick up.
Buyer Paid for an item and chose local pickup, however, does not respond about when or where. Buyer also lives on the other side of the united states.
3 comments
jr3850
OP2 years agoBeing new to the Community, I seem to have done this in the wrong sequence. Please note the last reply in the thread. I am still not sure how to go about resolving this situation in the correct way. Looking forward to your reply.
fashionsandbeauty4u
Mentor2 years agoI would contact the Buyer and thank them for their local pick up purchase. You can let them know that you need to arrange pick up with them by xxx date. Ten days from purchase is reasonable. Let them know you need to hear back from them before then or you will need to cancel. If you do not hear back, cancel for problem with Buyer address.
jr3850
OP2 years agoLet me add a little more info: First, the buyer paid during check-out. I emailed buyer the day after their purchase and asked when would be a good time for them to pick-up the item. Buyer emailed back and said 'What do you mean pick-up, it said Free Delivery when I bought the item'. Well, I emailed back and said actually the listing says 'Free Local Pick-up, With shipping cost below that.' That was the last I have heard. and it's been over a week. Do I just let it ride and wait? Not sure.