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buyer didn't receive item but shows delivered
i sold an item and tracking says it was delivered, but my buyer says it was not. what can i do?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
i sold an item and tracking says it was delivered, but my buyer says it was not. what can i do?
rfmtm
Mentor2 years agoTell buyer:
Since tracking shows it was delivered to your address, but wasn't, call or visit the carrier with the tracking number and insist they track down where the package was actually left, which they can do with scans and GPS.
If delivered to a wrong address they will try to retrieve it. Also watch the tracking for a scan it got turned in or returned to the seller. If it shows it was delivered to your address and is now stolen or missing, it is a matter for a local police report and your insurance company. Neither ebay or the seller can help further.