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Buyer didn't receive item
What happens if you sell an item over $500 and the buyer says they never received it but it says delivered.
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Discussions in this board are limited to the original poster and Community Mentors
What happens if you sell an item over $500 and the buyer says they never received it but it says delivered.
gosimus
Mentor1 year ago@midgore_collectibles
< it says delivered >
What says delivered? Tracking? If so, your job is done. If the carrier misdelivered the package, if the package was stolen off the buyer's porch, or anything else on the buyer's end, that's the buyer's problem, not yours. If the buyer opens a Item Not Received case, click into the case and enter the tracking number. I won't mention the possibility of fraud, because, surely, the buyer wouldn't lie to try to get the money back, just saying.