Buyer didnâ€™t read description and now wants a refund

Question

â€ƒI sold this item and it clearly states that it was untested and unsure of working order and now buyer wants a full refund even though I offered to pay her for the item not shipping

inceptions · Answer

This is the item condition you selected:

Used: An item that has been used previously. The item may have some signs of cosmetic wear, but is fully operational and functions as intended. This item may be a floor model or store return that has been used. See the sellerâ€™s listing for full details and description of any imperfections. See all condition definitions

Unless you list the item for PARTS ONLY - NON-WORKING prominently in the title and listing description, the buyer can expect the item to work.

You'll need to accept the return and pay for the return label when the buyer opens a return case.