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Buyer claims they never received return label
Hello!
A buyer requested a return. I paid for/sent a shipping label. The available information for the transaction shows it is was delivered to their messages on September 30. After following up, the buyer claims they never received the label. I cannot find a way to resend the label. Obviously, the buyer may also not be truthful. However, I would like to give them the benefit of the doubt first. Any suggestions? Many thanks!
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