Hi. A buyer purchased an item and then sent a message that the Best Offer of $240.00 didn't go through and she was charged the full asking price of $284.95. The actual processing of the payment doesn't finish until the next day, although I'm supposed to ship it today. The buyer wants to know if I'd refund the difference, $44.95 or should she cancel the sale? If I refund the difference could she cancel the sale anyway and keep the re...

Buyer claims that the Best Offer didn't go through. Should I give a refund? Or cancel & relist | Ask a Mentor

Buyer claims that the Best Offer didn't go through. Should I give a refund? Or cancel & relist | Ask a Mentor | eBay Community