Buyer claims she never got package though post office delivered it yesterday. She wants a refund!

Question

The package was sent and delivered to the address she provided, it has been a day, and she wants a refund. Does she have a point, is she trying to scam me?

I have been selling for about 3.5 years and I nver had an issue. I already gave her a nice feedback. She will give me a bad review and I have 100% excellent reviews.

What should I do next. It is not a huge sale, it was a jacket, but I don't sell high volume, every $ counts.

M

meryla2909 · Answer

Item showed up the next day! PO had posted it as delivered...