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Buyer claims package got damaged.
So I recently sold an item from a Kickstarter that had exclusive content in addition to non exclusive ccontent? I had the buyer contact me saying an item was damaged during shipping by UPS. The photos provided show damage. He asked that I file a UPS claim as he was told I had to do it, so I did. I received an email from UPS saying to hold the package in case they scheduled a pickup for inspection. I let the buyer know this, and he said he'd hold it but he was taking out the exclusive content items so they don't get damaged. What are the chances this is an attempt to get a refund on non exclusive conent?
1 comment
kensgiftshop
·3 years agoIf UPS picks it up, they'll get the item also..
Have you refunded the buyer yet?