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Buyer claims item wasn't recieved
Summary: The discussion subject "Buyer claims item wasn't received" involved brian9824 initiating the topic and eastlaneave responding. The dialogue consisted of brief exchanges, none of which contained detailed messages or additional context regarding the issue.
So sold a $100 item, used ebay's shipping label and promptly shipped. Tracking shows it was delivered 2 days ago.
However the buyers address (which is a item forwarding company) had a zipcode of 33182 and it shows delivered to
Sat, May 23
Out for Delivery, Expected Delivery by 8:00pm
MIAMI, FL 33182
Then Delivered to
Tue, May 26
Delivered to Agent, Front Desk/Reception/Mail Room
MIAMI, FL 33174
So i'm a little nervous since the zip code for some reason for the delivery doesn't match even though it was sent to the correct address the buyer provided, im hoping the fact that it was a forwarding company will help in my case. I did use the address he provided and ebay's label so there is nothing else i could have done differently.
2 comments
eastlaneave
Mentor4 months ago@brian9824
If the buyer opens a case, just upload tracking. the case will close in your favor.
brian9824
OP4 months agoAlready did upload the tracking. The buyer immediately opened a case. Im hoping its just a delay and did find on the forwarding companies site that it can take 2-7 days after they get the item before it updates so hoping it all works out