Item: A small bronze statueBuyer claims the statue arrived broken. No photo of this damage was offered. They sent 2 emails (only stating it arrived broken) of which I have not responded as I wasn't sure how to handle this situation. I find it very very unlikely the bronze statue arrived broken as: it was very well wrapped and packed for shipping, bronze metal is very durable and would most likely bend from too much pressure verses actually breaking.Should I respond to the buyer, asking for photo...

Buyer claims item arrived broken | Ask a Mentor

Buyer claims item arrived broken | Ask a Mentor | eBay Community