Buyer claimed no delivery
I’ve never dealt with refunds of a missing item before. I thought I could just offer a refund and get paid from UPS. That was not the case. I cannot appeal this case, however, I spoke to an agent and they said they would appeal it for me and to be careful of pirates (bad buyers). No sign of appeal and now I cannot call eBay anymore. They’re responding to my emails as if they’re not even reading them! I am out $200 and was taken advantage of. eBay really doesn’t make it seem like you have any option but to message the buyer or offer a refund. Am I really being punished for doing what I thought I had to do?
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