I shipped a fully functioning (video in listing showing same) vintage cassette player/recorder. The buyer claims it is not functioning. Says he â€˜opened it upâ€™ to troubleshoot. I asked him if he took pictures of the packaging in case a claim needs to be filed with the carrier. Says I have to accept a return because the item arrived damaged and was not as described. I offered partial refund but he doesnâ€™t know how to fix it and would just throw it away. Does the fact that he â€˜opened it upâ...

Buyer claim of damaged item | Ask a Mentor

Buyer claim of damaged item | Ask a Mentor | eBay Community