Be gracious and cancel the sale as buyer requested, assuming you haven't shipped yet. If the item has shipped, explain that they must open a return request after receiving the item.
No good ever comes from trying to force the buyer to accept an item they no longer want.
wooden_flower
Mentor2 years agoBe gracious and cancel the sale as buyer requested, assuming you haven't shipped yet. If the item has shipped, explain that they must open a return request after receiving the item.
No good ever comes from trying to force the buyer to accept an item they no longer want.