Buyer changed shipping address from when they purchased item. How can I change the buyers' shipping

Question

Need to change the buyers shipping address, or I need to go to the Post Office and pay full price. ugh. I did not make that much to begin with. Please help.

comics-scifi-collectibles · Answer

@whitewolfwomen . You must ship to the address provided at checkout. You need to cancel the sale as problem with buyers address. Refund the buyer. Relist and the buyer puts in the correct address at checkout. You can void the shipping label and USPS will refund you in about 3 weeks.

disneyshopper · Answer

The only thing to do now is to contact the buyer to Cancel the purchase. Explain that s/he needs to change the SHIP TO address. The seller can Cancel the purchase with the reason Problem with buyer's address, relist the item, buyer makes the purchase, and this time when s/he goes to pay, s/he clicks that CHANGE option and types in the address s/he wants the item shipped to.