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Buyer cancelled order
I am seeing a troubling trend. I make a lot of purchases. Mostly collector postage stamps. I have bid and won several items that sold for less than book value. When I won the item I get a message from the seller "that the item was damaged or is no longer available.
This has only happening when my winning bid Was below book value. I'm thinking that some sellers are using this as a method to avoiding selling an item at below their desired pricing.
2 comments
woodland_gnome
·3 years agoThe seller already got a "defect" when s/he cancelled the transaction. That is the primary tool eBay uses to weed out bad sellers, downgrading the selling status of those who get too many relative to their sales volume (as opposed to having to pay employees to actually investigate to see how likely it was that the seller had a legitimate reason to cancel vs. deliberate policy violations).
You may leave appropriate (calm, factual--if the seller said that x was the reason say "seller said x. . ." so people don't think you are just jumping to conclusions) feedback to warn future buyers/bidders. If the usual links have vanished, go to anyone's Feedback Profile (doesn't matter who, click on the feedback score in parentheses behind the username) then scroll down to below the last comment on that page to find a "Leave feedback" link that doesn't vanish (it brings you to a list of items you can leave feedback for).
Theoretically you could sue the seller for breach of the contract of sale (for the difference between the auction price and what you ended up having to pay for a replacement), but that is almost never practical.
an-57470
·3 years agoA seller who does not complete a transaction gets a Defect. Take note what reason they give eBay for the cancellation. If it is untrue, you should report the seller. It only take a couple defects for a seller's account to be restricted as a penalty.