Buyer beware

Question

I got scammed on buying a natural diamond that tests for glass any advice ?

twinkling.smile · Answer

@melmo-7769

Ebay protects your purchase for 30 days after the estimated or actual delivery date or within the seller's stated returns window, whichever is longer, through eBay's Money Back Guarantee.

Prepare yourself for a return. Start with opening a return request for an item that doesnâ€™t match the listing.

This is the guide for all kind of returns, including items that donâ€™t match the listing.

https://www.ebay.com/help/buying/returns-refunds/returning-item?id=4041

From the wrong item, you have to make pictures (at least one) and upload them.

The seller has to accept the return and provide a return label. Or send shipping money, before you return with tracking.

The seller has to provide a clear return address.

Ask eBay to step in, if the seller doesn't cooperate. You can do that 3 full business days later.