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Buyer asking me to send the item to a new address
The buyer sent me and massage and said the address in his order is old and he updated his account but he could not update the address in his order. should I send the item to his new address?
1 comment
an-57470
·3 years agoNo. It could be a scam and your seller protection is void. You need to cancel the transaction due to problem with buyer's address and relist and buyer can buy again (relist as a Buy It Now at the winning price) and this time buyer needs to change his address on eBay check-out to the correct address.
https://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136&st=3&pos=1&query=How%20sellers%20can%20cancel%20an%20order&intent=cancel%20transaction&lucenceai=lucenceai&docId=HELP1090