I recently sold an item to a buyer who claimed the item (a phone gimbal) wouldn't charge. They said they tried cable/charger/all of the normal things, but that now they were out of the US (I shipped to a US address). I suggested they reach out to the manufacturer to see if they had troubleshooting ideas, and if not to start a return. The buyer responded that the manufacturer had diagnosed the unit with a dead battery, that the buyer had spent money to fix it (only a little less money that the it...

Buyer Asking For Money To Cover Repair - Options? | Ask a Mentor

Buyer Asking For Money To Cover Repair - Options? | Ask a Mentor | eBay Community