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buyer asked for delay of shipping
I have a buyer who has asked for a delay in the shipping for about 2 weeks till they come back from vacation.
Should i still ship by my ship by date or should i hold off?
1 comment
mr_lincoln
Mentor9 months agoHi @odds_n_ends_adoption_agency
-The Buyer can notify carriers to HOLD their mail & packages until they return.
-You need to ship within your Handling time to avoid a late shipping defect and since the Buyer could have their items HELD you should not have to be punished for that.
-Message the Buyer and let them know they need to ask you to cancel so you can do it without a defect on your account and they can purchase when they return