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buyer and seller agreed to cancellation before shipping
                 

but after payment and shipping label printed

coldspringmountain
coldspringmountain
1202View listings
Posted 8 months ago·Last reply 8 months ago
                                       
         
3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
coldspringmountain

coldspringmountain

OP8 months ago
1202View listings

seller says they will be accused of cancelling , says I should get ebat to do it

 

                                       

Unavailable member

·8 months ago
Their profile isn't available.
@coldspringmountain wrote:

seller says they will be accused of cancelling , says I should get ebat to do it

 


Hi @coldspringmountain 

 

The seller does not understand how they can cancel the transaction. If they do not figure out how to use the "buyer requested" reason, be ready to open an item not received request on eBay.

 

Here are some links for opening an "Item not received" request. Be sure to Escalate the request if/when needed. Good luck:

 

> Get help with an item that hasn't arrived

 

> Check the status of your request

 

> If necessary: Ask eBay to step in

 

 

                                       
coldspringmountain

coldspringmountain

OP8 months ago
1202View listings

Thank you, seller cancelled, I appreciate it

                                       
                                                                                 
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