"Buyer" accepting Offer not sent by seller
How does eBay monitor Offers sent/accepted? A couple of weeks ago a "Buyer" bought a dvd from me through an Offer that went through the eBay system. The problem was I NEVER sent the Offer. The "Buyer" sent me a screenshot from their "iphone" that showed the offer. When I contacted eBay Customer Service, they said that they had found no intrusions on my account. Also, the rep said that eBay had "NO WAY TO TRACK ANY OFFERS SENT/ACCEPTED". Seemed ODD since they maintain a page to do just that for potential "Buyers" to send Offers to. They also told me to just cancel the order and block the "Buyer". I did all that and asked for a Supervisor to call me, NEVER HAPPENED!! Also, went through the process of setting up NEW password and 2-step confirmation. Today have received 3 "Buyers" that have purchased through eBay via huge discounted items from "Offers" that I NEVER sent. Since eBay appears not to want to help THIS SELLER finding out why this is happening, I appeal to the eBay community for HELP.