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Buyer a bit shady
Buyer put in a claim that she did not receive item.
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Buyer put in a claim that she did not receive item.
woodland_gnome
·1 year agoDid you ship to the address eBay told you to ship to? Did you ship with online tracking, and does eBay have the tracking number? Does the carrier's website show delivery to the buyer's zipcode?
eBay will believe the carrier rather than the buyer (or seller). If the online tracking report for the tracking number shows delivery to the same zipcode (5 digit) as what the buyer gave for the shipping address, it will presume it is to that shipping address. That presumption is rebuttable by documentation from the carrier that it was not delivered to that address (the document does not have to give the actual address but merely state it was delivered elsewhere than [the shipping address the buyer gave at payment] since there might be privacy issues). This covers errors by the carrier in mis-delivery (the carrier can tell this by matching the GPS coordinates of the delivery scan with the facts on the ground) and a scamming seller who sends a low value package to another address in your zipcode.
On the other hand, neither eBay nor the seller is responsible for the theft or other disappearance of the package from the porch, doorstep, or other place at the address, or an error by the buyer in giving the wrong address.