Buy Limit?

Question

Hi, I'm new to Ebay. I have been looking for this pokemon card for a while, and a friend told me to use Ebay and so I've been trying to purchase this card, but every time I check out I get this alert:

"To help protect your eBay account, we sometimes limit the amount of items that can be bid on or purchased by a single account. However, you may be able to increase the limit on your account by verifying some information about yourself.

Call us to speak with an eBay Customer Service agent about the limits on your buying activity."

I want to speak with them, but it says calling and chatting is unavailable. Is there any other way to override this error? I have verified email and phone number and added a payment method. I am not sure what to do. Thanks!

disneyshopper · Answer

I recommend asking your question here first. We can help with most buying and selling questions. We are experienced buyers and sellers that know eBay policies and procedures.

Here's how to contact eBay general customer service:

1. CLICK THIS LINK:

https://www.ebay.com/help/contact?type=ContactUs&topicId=4000

2. Select a category that best matches your problem.

3. Answer the chat bots question by stating what you need help with.

4.Type AGENT ( you may have repeat steps 3 and 4)

5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)

Monday to Sunday 5:00 am to 09:30 pm PST